Introducing our Manager of Nursing Services, Kelly!

Introducing our Business Development Consultant, Fiona!

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Introducing our Service Coordinator, Teressa!

Introducing our Care Coordinator - Shae

Recently, we caught up with Joseph Semaan who we previously introduced to you as our Customer Engagement Manager. But we wanted to reintroduce you to him and his new role at NNA Direct Support Service. Joseph is now our Business Development Consultant based in Western Sydney and has been with us since November 2021. He has over 5 years of experience in the disability sector and has been great to have on the team. What do you see as the biggest opportunity for disability support providers? To reach more participants and assist them to live more independently and improve their well-being and quality of life. Biggest challenge for the disability support sector? Firstly, the National Disability Insurance Agency (NDIA) not responding quick enough to plan reviews, impacting participants care. Also, the risk of organisations not meeting professional standards to provide model care to participants. What are some fun facts about you? I have a Diploma in Remedial Massage and ran a business for over 12 years. What are you most excited about for in 2023? Professionally, I am excited to continue to expand the business and help as many people as possible. Personally, watching my daughter grow and celebrate her 1 st birthday. If you or someone you know is looking for support in Sydney, please get in touch with Joseph on LinkedIn here .

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