Inclusion in Industry

​As conversations about diversity have sparked, both within Australia and around the world, it pushes us to reflect on ourselves and the inclusivity within our industry.


A lack of inclusion in current society often comes down to stereotypes, which is an ingrained view of somebody based solely on their beliefs, culture, or background. However, these differences are to be celebrated, not used to divide us.


Celebrating differences is present in the health industry and is something that recent conversations we have shown us. While the confronting reality of this has come to light in the past weeks, it has helped us to reflect on the inclusivity and diversity that is present in the nursing, disability and support sectors.


Our clients range in age, culture, background, worldview, and status. And as health professionals, we have an instinctive urge to help and heal those around us. We honour that these differences are what make us people, and people are what our industry is built of.


While we see and recognise these differences, they don’t affect the care or service we give.


Our industry also reflects the people we serve. We all come from different backgrounds and circumstances, which is to be exulted in a professional sense and on a societal level.


We communicate, serve, protect, and heal our people, and our differences are what allow us to do this.


But while we acknowledge the beauty in our differences and the inclusivity in our industry, we also acknowledge that there can always be a level of improvement.


Consistently re-evaluating our levels of communication and our measures of diversity are ways of moving towards a more inclusive future not only for the health industry, but society.



Let’s lead the future of Australia by starting in our own lane, and let’s continue to encourage the nursing and support services’ industry to be recognised as an inclusive industry.

Photo of a blonde haired women with the NNA DSS logo
By Shazamme System User July 5, 2023
Introducing our Manager of Nursing Services, Kelly!
By Shazamme System User June 28, 2023
Introducing our Business Development Consultant, Fiona!
By Sarah Dean May 19, 2023
Learn about the Importance of Incident Reporting
By Shazamme System User May 3, 2023
Introducing our Service Coordinator, Teressa!
April 28, 2023
Introducing our Care Coordinator - Shae
By Shazamme System User February 28, 2023
Recently, we caught up with Joseph Semaan who we previously introduced to you as our Customer Engagement Manager. But we wanted to reintroduce you to him and his new role at NNA Direct Support Service. Joseph is now our Business Development Consultant based in Western Sydney and has been with us since November 2021. He has over 5 years of experience in the disability sector and has been great to have on the team. What do you see as the biggest opportunity for disability support providers? To reach more participants and assist them to live more independently and improve their well-being and quality of life. Biggest challenge for the disability support sector? Firstly, the National Disability Insurance Agency (NDIA) not responding quick enough to plan reviews, impacting participants care. Also, the risk of organisations not meeting professional standards to provide model care to participants. What are some fun facts about you? I have a Diploma in Remedial Massage and ran a business for over 12 years. What are you most excited about for in 2023? Professionally, I am excited to continue to expand the business and help as many people as possible. Personally, watching my daughter grow and celebrate her 1 st birthday. If you or someone you know is looking for support in Sydney, please get in touch with Joseph on LinkedIn here .
By Shazamme System User January 25, 2023
Building strong patient relationships as a Community Nurse with NNA Direct Support Service
November 23, 2022
Disability Care Plans. What are they and why are they so important
October 19, 2022
Getting the right match between Disability Support Workers and Participants
More Posts